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Team Members


BSIRG Team Members


Stefan Steiner, Director

Stefan Steiner is an Associate Professor in the Department of Statistics and Actuarial Science and is the Director of the Business and Industrial Statistics Research Group at the University of Waterloo. He received his BMATH from the University of Waterloo in 1987, a M.Sc. in Applied Mathematics from the University of British Columbia in 1989, and a Ph.D. in Business Administration (Management Science/Systems) from McMaster University in 1994. He together with Jock MacKay are the authors of the book "Statistical Engineering".

Since 1992, Stefan has been an active management and industrial consultant. He has worked together with a variety of organizations including: General Motors, Nortel, Wescast, Petro Canada, Precision Plastics, Atlantis Aerospace, the U.S. Army, the State of Utah and some municipal governments. He continues to actively pursue consulting opportunities through the Business and Industrial Statistics Research Group at the University of Waterloo.


Bovas Abraham, Consultant

Bovas Abraham was the former Director of the Institute for Improvement in Quality and Productivity.

Bovas has been a faculty member at the University of Waterloo in the Department of Statistics and Actuarial Science since 1977. Bovas received his Bachelor of Science from the University of Kerala in India, he then obtained his M.Sc. from the University of Guelph and his Ph.D. from the University of Wisconsin, Madison, U.S.A.

Bovas has been involved as a consultant in a wide range of statistical applications in industry in Canada and the United States. Some of these companies include: General Motors, Standard Products, Manchester Plastics, Wescast Industries, Imperial Oil, Nortel, and BF Goodrich. In addition to extensive consulting and teaching experience in the automotive and automotive suppliers industry, Bovas has been involved in consulting for the Ministry of the Environment.

His main areas of interest include Quality Improvement, and the management and implementation of statistical procedures such as Designed Experiments, SPC, and Time Series Analysis. He is co-author of the books "Statistical Methods for Forecasting", "Introduction to Regression Modeling" and the editor of a volume "Quality Improvement Through Statistical Methods".

Bovas is a Fellow of the American Society for Quality, a Fellow of the Royal Statistical Society, a Fellow of the American Statistical Association, and a member of the International Statistical Institute, International Environmetrics Society and the Statistical Society of Canada.


Jerry Lawless, Consultant

Jerry Lawless is Professor of Statistics and held the General Motors Canada - Natural Sciences and Engineering Research Council of Canada Industrial Research Chair in Quality and Productivity from 1994 to 2004. Dr. Lawless received his Ph.D. from the University of Waterloo in 1969 and has been a faculty member there since 1972, serving as Department Chair from 1979-84. His research interests include biostatistics, survival and event history analysis, reliability, regression methodology, and process analysis.

He is the author of various papers and the book "Statistical Models and Methods for Lifetime Data" (John Wiley and Sons, 1982), and has served as a consultant to industry and government. Dr. Lawless is a past Editor of Technometrics and a past President of the Statistical Society of Canada. He is a Fellow of the American Statistical Association (1983) and of the Institute of Mathematical Statistics (1990), and a recipient of the Gold Medal of the Statistical Society of Canada (1999). He was elected a Fellow of the Royal Society of Canada in 2000.


Jock MacKay, Consultant

Jock MacKay is the past Director (1989-1992, 1996-1997) of the Institute for Improvement in Quality and Productivity at the University of Waterloo and has been an active member of the Research Group since its inception in 1985.

Jock has been a faculty member at the University of Waterloo in the Department of Statistics and Actuarial Science since 1975. He received his B.Sc. from the University of Waterloo, and his Ph.D. in Statistics from the University of Toronto. He is a member of the ASQ.

He has extensive experience consulting with industry and teaching short courses. His special interest is the use of statistical methods including problem solving systems, Statistics and Quality Systems, measurement system analysis, statistical thinking, SPC, designed experiments and observational methods. He has worked with companies across Canada, in the U.S. and in New Zealand. Some of these companies include: General Motors, Dofasco, Procter & Gamble, Imperial Oil, CN, Fisher & Paykel, Nortel, and Wescast Industries. He together with Stefan Steiner are the authors of the book "Statistical Engineering".

Jock has research interests in statistical methods in industry and environmental studies. He has a long-standing involvement with mathematics education, especially at the secondary and tertiary level and is currently a director of the Centre for Mathematics Education at the University of Waterloo.